10 Dec

Texthelp Highlighter Error in Firefox

Problem

While using Firefox you keep receiving the following message:

rw_sendSocketMessage (1) error: [Exception… “Component returned failure code: 0x804b000d (NS_ERROR_CONNECTION_REFUSED) [nsIOutputStream.write]” nsresult: “0x804b000d (NS_ERROR_CONNECTION_REFUSED)” location: “JS frame :: chrome://texthelphighlighter/content/THHighlighter.js :: rw_sendSocketMessage :: line 2” data: no]

Solution
You can disable the Texthelp Highlighter plugin if you do not use it:

  1. In Firefox, click Tools (at the top) -> Addons.
  2. Click the Extensions tab.
  3. Find the Texthelp Highlighter and click Disable.

Alternatively, you can try reinstalling the plugin:
(With thanks to Eimear of Texthelp)

  1. Ensure Read&Write has been closed.
  2. Open Firefox.
  3. Go to Tools > Add-ons.
  4. In the Extensions section of the Add-ons windows select ‘TexthelpHighlighter’ and click on ‘Uninstall’ or ‘Remove’.
  5. Close Firefox.
  6. Open Read & Write.
  7. Open Firefox.
  8. Go to our website, http://www.texthelp.com and select some text, then click the ‘Play’ button on the Read&Write toolbar. You will be prompted to install the plugin to enable Read & Write to highlight and read from the Firefox window.
  9. Close Read&Write and Firefox, then re-open Read & Write and Firefox and read some text from the Firefox window using Read&Write.

10 Responses to Texthelp Highlighter Error in Firefox

  1. Thank you so much was having soo much hassle with this error message it has now been sorted, Thanks

  2. Thank you, thank you, thank you. This error message was driving me nuts.

  3. No problem. Glad to help 🙂

  4. Thank you, it worked!

  5. thank you and all that time it was all because of the texthelp

  6. THANK YOU THANK YOU THANK YOU!!

  7. Thanks, That was driving me crazy.

  8. Eimear Magee May 14, 2012 at 15:12

    For any users who are receiving this error but do not want to disable the plugin as you require Firefox to work with Read&Write then you can reinstall the Texthelp plugin which has resolved similar issues.

    To reinstall the plug-in follow the steps below-

    1. Ensure Read&Write has been closed.
    2. Open Firefox.
    3. Go to Tools > Add-ons.
    4. In the Extensions section of the Add-ons windows select ‘TexthelpHighlighter’ and click on ‘Uninstall’ or ‘Remove’.
    5. Close Firefox.
    6. Open Read & Write.
    7. Open Firefox.
    8. Go to our website, http://www.texthelp.com and select some text, then click the ‘Play’ button on the Read&Write toolbar. You will be prompted to install the plugin to enable Read & Write to highlight and read from the Firefox window.
    9. Close Read&Write and Firefox, then re-open Read & Write and Firefox and read some text from the Firefox window using Read&Write.

    Regards

    Eimear Magee
    Texthelp Technical Support

  9. oh my god that genieo was freakin driving me crazy THANK YOU!!!!!!!!

Leave a Reply