17 May

A problem with the cooling system has been detected

Problem

When using your Toshiba laptop, the following error appears:

“Warning: A problem with the cooling system has been detected. Please turn off the computer immediately, and return it for service.”

Cause

This can be caused by a legitimate fault with the computer.

Solution

Contact the supplier or Toshiba for the computer to be repaired.

4 Responses to A problem with the cooling system has been detected

  1. avatar
    Reply
    PsySciGuy August 17, 2011 at 17:23

    No,it isn’t always a legitimate fault. This message can be bogus. Toshiba laptops have a software problem that causes these messages to be generated even though the fan is running and the laptop CPU core temps are less than 45 degrees C. Toshiba won’t own up to the problem – just do a search engine query on Toshiba cooling messages.

    • avatar
      Reply
      Carl Norton August 17, 2011 at 21:49

      It is possible for this to occur as the error is generated by software. However, I would have it still checked out by Toshiba or the supplier to be on the safe side.

  2. avatar
    Reply
    archie January 10, 2012 at 23:47

    if your computer is still within warranty, just send it in. Is there anything to lose?

  3. avatar
    Reply
    drew September 21, 2012 at 21:49

    Just go to msconfig and disable all toshiba startup apps and restart the PC. It is a crappy Toshiba program that thinks the PC has cooling issues. I did this and ran burn-in on it over night and the PC has been running fine ever since. No cooling issues.

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