When trying to launch Microsoft Word you receive the error message “Word could not create a work file. Check the Temp Environment Variable”.
This is caused by a problem with the Windows temp folder and occurs because the Temporary Internet Files location for Internet Explorer is set to be an unexpected location. Specifically, the Temporary Internet Files location for Internet Explorer is set to be a location in which the user does not have permissions to create new temporary files.
Make sure all office software is shut down prior to following these steps.
- Click Start.
- Type in %TEMP% into the text field.
- Select files/folders in the temp folder (CTRL + A) and hold the SHIFT key then click DELETE. It will then prompt you with a warning to permanently delete these files. Click yes to confirm this.
- Relaunch Word.
Alternatively, you can use our downloadable software DriveTidy, this will clear out the temp folder as well as free up space on your hard drive.