In the event that your name or company has been misspelt or changed, you can change this information in Office for Mac without uninstalling. Select your version below for instructions: Office 2011 Go to your User Library folder. Open the com.microsoft.office.plist file Where is says the incorrect name, amend it to the correct value. Then click File >… Continue reading Change ‘Licensed To’ information in Office 2011 & 2008
Month: April 2010
"The printer software was installed incorrectly"
Problem On your Mac, you get the following message: “The printer software was installed incorrectly. Please reinstall the printer’s software or contact the manufacturer for assistance.” Solution Reset printing system.
Recycle Bin missing on Desktop
This article applies to Windows Vista but may also apply to newer versions of Windows. Problem The Recycle bin is missing from the Desktop. Solution To restore the Recycle Bin icon: Right click on the Desktop and click Personalize. On the left, click Change desktop icons. If the Recycle Bin checkbox is unchecked, then check… Continue reading Recycle Bin missing on Desktop
ClaroRead crashes when setting a scanner to use ReadIris
Problem When setting up a scanner to use ReadIris in ClaroRead it crashes. Solution Make sure ClaroRead and ReadIris are fully closed. Go to the user folder, then Library/Preferences Remove any files that contain: com.claro Remove any files that contain: com.irislink Remove the ReadIris 11 Prefs folder. Now try setting up the scanner in ClaroRead… Continue reading ClaroRead crashes when setting a scanner to use ReadIris
Adobe Illustrator and InDesign CS/CS2 hang on splash screen or won’t accept serial number
Problem When you open Adobe Illustrator or InDesign CS or CS2, either it gets stuck on the splash screen or will not accept your serial number. Solution See the official Adobe article.