Unable to select printer in Microsoft Office

Problem When you go to print in a Microsoft Office application, the selected printer in the dropdown is blank. If you open the dropdown list and select a printer then it still remains the same with nothing selected. Solution Close all Microsoft Office applications. Click the Start button (Windows XP users should then click Run). Type regedit… Continue reading Unable to select printer in Microsoft Office

Can’t connect to Internet – Error 651

Problem On Windows 7, you are unable to connect to the Internet and see the following message: “Error 651: The Modem (or other connecting device) has reported an error.” Solution Try the following: Reset TCP/IP Settings. If using a Laptop, make sure the wireless switch or button is turned on. Replace the RAS PPPoE driver:… Continue reading Can’t connect to Internet – Error 651

AppReader and DocReader skip or fail to read text in Internet Explorer

Problem On some websites, ZoomText’s AppReader and DocReader may skip text, fail to read text, or freeze up. Cause This problem occurs when a webpage contains HTML tags that are not terminated properly, which interferes with ZoomText’s specialized processing in Internet Explorer. Solution To workaround this problem, you can disable ZoomText’s specialized processing in the… Continue reading AppReader and DocReader skip or fail to read text in Internet Explorer

Additional software is required for QuickTime to playback this media.

Problem You keep getting the following message appear: “Additional software is required for QuickTime to playback this media. It may be available from QuickTime Components page.” Cause This is caused by the QuickTime plugin in Firefox Solution In Firefox, press the Alt key to force the top menu to appear. Click Tools -> Addons. Click… Continue reading Additional software is required for QuickTime to playback this media.