Problem When you empty the Trash on your Mac, you get the following error: “The operation can’t be completed because the item <filename> is in use.” Cause Any files mentioned with the error above are still being used by the system. Solution Click the Finder icon in the dock (smiley face icon). On the top… Continue reading Empty the Trash with files in use
Month: July 2011
Unable to select printer in Microsoft Office
Problem When you go to print in a Microsoft Office application, the selected printer in the dropdown is blank. If you open the dropdown list and select a printer then it still remains the same with nothing selected. Solution Close all Microsoft Office applications. Click the Start button (Windows XP users should then click Run). Type regedit… Continue reading Unable to select printer in Microsoft Office
Can’t connect to Internet – Error 651
Problem On Windows 7, you are unable to connect to the Internet and see the following message: “Error 651: The Modem (or other connecting device) has reported an error.” Solution Try the following: Reset TCP/IP Settings. If using a Laptop, make sure the wireless switch or button is turned on. Replace the RAS PPPoE driver:… Continue reading Can’t connect to Internet – Error 651
AppReader and DocReader skip or fail to read text in Internet Explorer
Problem On some websites, ZoomText’s AppReader and DocReader may skip text, fail to read text, or freeze up. Cause This problem occurs when a webpage contains HTML tags that are not terminated properly, which interferes with ZoomText’s specialized processing in Internet Explorer. Solution To workaround this problem, you can disable ZoomText’s specialized processing in the… Continue reading AppReader and DocReader skip or fail to read text in Internet Explorer
Additional software is required for QuickTime to playback this media.
Problem You keep getting the following message appear: “Additional software is required for QuickTime to playback this media. It may be available from QuickTime Components page.” Cause This is caused by the QuickTime plugin in Firefox Solution In Firefox, press the Alt key to force the top menu to appear. Click Tools -> Addons. Click… Continue reading Additional software is required for QuickTime to playback this media.