14 Jan

Forgot Password for Outlook Data File


You have forgotten the password to your Outlook Data File which is required to access your email in Outlook.


  1. Find where the Outlook Data file is located:
    1. Open the Account Settings window:
      • Office 2010:
        1. Click File (in the top left).
        2. Click the Account Settings button.
        3. In the dropdown that appears click Account Settings.
      • Office 2007:
        1. Click File (in the top left).
        2. Click Data File Management.
    2. Click the Data Files tab.
    3. In the Location column, you will see the full path to the file. Take note of this.
  2. Download the NirSoft PstPassword zip file.
  3. Extract the files and run the PstPassword.exe file.
  4. Once the program is open, click File (on the top menu), then click Select PST File.
  5. Find the PST file by browsing to the folder where it is located.
  6. The file will appear in the list in the program. Double click on it.
  7. In the list of Properties that appears, you will see Password 1, Password 2 and Password 3.
    You can use any of these passwords for the Outlook Data file.
  8. Now when you open Outlook and are prompted for a password, enter one of the passwords given by the program.
  9. You can then change your Outlook password.

65 Responses to Forgot Password for Outlook Data File

  1. Great little tool for resetting a password from years ago that the old Windows system “remembered” but no one else did! Thank you so much!

  2. Very good tool.. Thank you

  3. Your solution was excellent. I am now in business. Thanks.

  4. chrome flagged it as malicious and both my virus scanners flagged it as malicious. so i installed used it in Acronis Try & Decide mode and I was able to crack my pst files and to unlock them. great tool. 15 thumbs up

  5. Fantastic little tool. It helped a great deal, Thank you so much…!

  6. awesomeness!!!

  7. Worked like a dream. Accidentally set a password on outlook and I had no idea what I had set it as. This got me right back in no problems.

  8. SAFE!!! No issues. Quick and Easy. Thank you!!!

  9. Went through the process above using NirSoft. PStPassword file was empty!

  10. Thanks aton…. Really helped me alot…

  11. This is excellent software. Highly Recommended.

  12. It worked for me. Thanks.

  13. Great solution. Thanks so much!

  14. It’s a greate program! I got my Outlook Data File available.

  15. Super good, really helpful.

  16. This is easily one of the best Free Downloads I have ever done! God bless you!!

  17. That’s work on office 2013, Thanks

  18. Thank you very much.

  19. Thank You! Thank You! Thank You!

    You have no idea how tense I was. All my mails since 2007 were in that .pst file and I lost the password because I checked that “Save Password in your list” option in Outlook last year.

    I hve no words to show my gratitude Mr. Carl Norton. You are a life saver for me. 🙂

  20. Thank you very much

  21. Wow..!! Really Great..!! Thanks..!! (Y)

  22. Thanks…!! Great..!! Excellent..!!

  23. Thank you! worked like a charm. savior.

  24. nice job good job thank you very nice !

  25. This tool worked like Magic and provided 3 alternative passwords using which I could open my PST in outlook.
    Excellent and very happy.
    Many many thanks to Mr. Carl Norton.

  26. Its great………..thanksssss

  27. Thank you so much. This worked for me.

  28. Amazing tool

  29. Microsoft: “IMPORTANT Passwords cannot be reset or recovered if lost. If you forget your password, Microsoft cannot retrieve it.”
    but it’s work! best tool!

  30. Really helpful thank you so much

  31. Worked perfectly! Thank you!

  32. Es perfecto!! muchas gracias

  33. you really help me brother, Thanks a lot, great great great tools

  34. Awesome and instant recovery….. i am very happy

  35. I don’t normally leave comments, but it would have been an injustice not to 🙂 this has got to be the first truly straightforward solution I’ve tried for anything. Worked a treat and oh yes…i’m back in business.

    Many thanks

  36. Really a good tool to recover password….

  37. Thanks Gr8 Work Budyy!!

  38. Good Stuff Works

  39. Thanks, Awesome bro

  40. Thanks a lot….

  41. Very Good tool, tried so many things nothing helped ….but this one is really good thanks a lot i got my data

  42. Rahul Vishwakarma February 25, 2014 at 22:39

    I really wanna say thank you….you help me alot thanks for making this application

  43. Praveen Velpula February 27, 2014 at 11:22

    Superrrrrrrrrrrrrrrrrrrrrrr oooooooooo Superrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

    Thanks a lot.

    Praveen Velpula

  44. super duper – great!!! Thanks.

  45. thanks a million, God bless you

  46. How do I find account settings if I cannot get into Outlook?
    1.Open the Account Settings window:
    ◾Office 2010: …….. How do I do this? Is there a command line to start Office 2010?

    • Russell Gulvin March 31, 2014 at 09:18

      Hello Confused, If Outlook is unable to open then you will need to open “control panel” then open “Mail”, from here you will be able to follow the steps in the solution.
      Hope this helps!

  47. Thanks so much for this — worked like a charm!

  48. It’s work perfectly. Thanks.

  49. Dude! You just saved tons of my Data! Tried many options and nothing worked but this! You are “the savior”.

    Thanks a lot.

  50. Thanks a lot this is very simply useful to everybody if they facing this problem amazing dude ………
    thank you so much once again ……..

  51. Thank you very much. You helped me a lot.
    Only problem was disabling the anti virus.

  52. I don’t know how to thank you…
    thanks aloooooooooooooooooooooooooooot 😀

  53. I don’t know how to thank you…
    thanks aloooooooooooooooooooooooooooot

  54. Sarun Manikkoth September 16, 2014 at 08:14

    Thank you so much….. awesom…… it works perfectly…

  55. It Was Amazing Software i used today & it works perfectly

  56. Awesome tool.. Go ahead and use it with out any fear..Happy recovery

  57. Thank you! Thank you! Thank you!

  58. Thank you soooooooo much……………..

  59. Mary Lou Brown June 23, 2015 at 17:50

    Thank you so much!!! Microsoft was telling me that they could not help… ugh!
    You are a life saver!

  60. Thanks a lot !!! I tried almost everything, nothing worked – but this did the job..!! I got my 7 GB of mails back!!

    Great thanks buddy 🙂


  61. God bless you.. It worked and i’m so grateful.

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