Problem When using Dragon Naturally Speaking with Word, the tick on the left hand side of the toolbar is blank, indicating that you do not have full text control using this application. Solution In Word, click File (or the Office button). Click on Word Options in the bottom right of the menu. On the left… Continue reading Enable full text control for Microsoft Word in Dragon
Month: July 2012
“Access Denied” when opening a PDF
Problem When you try to save a PDF file from a website, you get the error “access denied”. Cause Protected mode is enabled in Adobe Reader and will not allow the file to be opened. Solution Disable Protected Mode in Adobe Reader X.
OpticBook 3800 won’t scan on Mac
Problem After installing the provided drivers from the CD, you still can’t perform a scan with your OpticBook 3800 on a Mac. Solution Please note that after performing the below, you may still have difficulties scanning. Please change the settings of the scan to not have “Custom size” checked as sometimes only a tiny portion… Continue reading OpticBook 3800 won’t scan on Mac
Internet issues after uninstalling Norton software
Problem After rebooting after uninstalling a piece of Norton software, the network connection states that it is local only. Cause The Windows uninstaller can sometimes leave behind traces of the software which are still blocking the network connection. Solution Remove those trace files by following the steps below. Download the Norton removal tool from here.… Continue reading Internet issues after uninstalling Norton software
Flash Videos showing as a black box in Firefox
Problem When viewing Flash videos on Youtube or other sites within Firefox, the video will either come up as a black box with no sound or just play the sound, this issue can be present on some videos and not others. Cause The Flash plug-in for Firefox has become corrupt. Solution Try and disable the… Continue reading Flash Videos showing as a black box in Firefox