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Windows 8

Windows 8
Windows 8 has been released! See what you need to know in our Starter Guide.

This is a guide on how to install Microsoft Security Essentials.

Anti-Virus products are very important to help make sure that our home computers (and work) are protected against Viral threats that could lead to Machines not working or information being destroyed / stolen.

In this guide I focus on the basic install of MSE but those out there who are more familiar with anti-viral products will have your own favourite.

So let us begin.

  1. First thing to do is to download MSE.  Follow this link to download a version Compatible with the Windows version you are currently using.  Also be aware that Windows 8 has Windows Defender built in.
  2. When you have downloaded the file Double Click to run. (this is usually locate in your downloads folder.  some browsers will allow you to run from the browser by clicking “Run” or a download bar in the bottom of the browser or some other icon on the browser that allows you to click the downloaded file and run it)
  3. Click “Yes” at the prompt asking if you want to allow the application to make administrative changes.
  4. Click Next
  5. Click accept if you agree with the terms. (N.B at this point if you select disagree the setup will end)
  6. The next screen is an optional one and does not require you to participate to install. Select the option you want to select and click next.
  7. Next is about Security optimization.  If you have a firewall already active on your computer you will need to untick the top option, if not leave it ticked.  Firewalls add an extra level of security to your operating system.  Now click “Install.”
  8. Click Finish

Always remember to update your anti-virus regularly as updated definitions are what helps to protect your computer against viruses.


When you open Microsoft Word it is loading a previously created document as the new blank template.


  1. Firstly close down Microsoft Word.
  2. Use Windows Explorer to navigate to the following location: C:\Users\%UserName%\AppData\Roaming\Microsoft\Templates
  3. Delete the file named Normal.dot


Now re-open Microsoft Word and the Normal.dot file will have been replaced with default blank page.




When trying to use a device on your machine the device will not start. Upon inspecting Device Manager, you have a exclamation mark next to a device; when you select the device’s properties it displays error 10 and states that the device cannot start.


Device manager cannot start the device.


  1. Click Start
  2. Type in devmgmt.msc
  3. Right click on the device affected (will display a exclamation mark over it) and select properties.
  4. In the driver tab, select Uninstall, click Ok
  5. In the device manager window select the “Scan for hardware changes”  Dependent on the device a restart may be required to un-install and reinstall a device.


When trying to define a word in Word 2013 you get the error massage: “Sorry, there are no dictionaries available for this language”


Word 2013 does not have a dictionary installed by default.


Install a third party dictionary from the Microsoft store; you can do this by following the instructions below:

  1. Open Word 2013
  2. Click Insert
  3. Click Store
  4. Search for  ”Word Dictionary” in the search box
  5. Chose an appropriate dictionary software
  6. Install the dictionary software
22 Aug

Adding a separator page to your printer

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Adding a separator page is a useful feature if you would like to separate each print job you send to your printer. It can also be useful if you have multiple users that have access to the same printer as this states who has sent the document to the printer and gives a date and time of when this was sent.


  1. Open Control Panel and navigate to Devices and Printers
  2. Right-click on the printer and select Printer properties
  3. In the advanced tab, select Separator Page, then browse to select the local copy of the separator page file. Click open, and click OK.