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Windows 8

Windows 8
Windows 8 has been released! See what you need to know in our Starter Guide.

Problem

You need to access safe mode in Windows 8

Solution

To access safe mode in Windows 8 you first need to get to the “Advanced Startup Menu”

  1. Hold down Ctrl+Alt+Del (From here you will see a power icon at the bottom right corner of the screen.)
  2. Press and hold the left shift button.
  3. Whilst holding the shift button down, click on the power icon and select “Restart” (keep the shift button held down)
  4. You will now be presented with another menu.
  5. Choose the “Troubleshoot” option.
  6. Then choose “Advanced Options”
  7. Then choose “Windows Startup Settings”
  8. Confirm that you want to restart to view the advanced startup options.
  9. The computer will now restart and provide you with a list of options.
  10. Choose F4 for Safe-Mode and F5 for Safe-mode with basic networking.

Some features will be unavailable in safe mode including WI-FI internet, but you will be able to access your user files and perform a data backup if needed.

Problem

After prompting the user to install an update the computer restarts and after logging in it just shows a black screen with a cursor arrow.

Solution

From the black screen you can still access the options menu by pressing Ctrl+Alt+Del at the same time.

From here you have several options, including a power icon at the bottom right corner of the screen.

  1. Press and hold the left shift button.
  2. Whilst holding the shift button down, click on the power icon and select “Restart” (keep the shift button held down)
  3. You will now be presented with another menu.
  4. Choose the “Troubleshoot” option.
  5. Now choose the “Refresh” option.
  6. Confirm that you want to refresh your computer and choose your account name.
  7. The computer will now restart and the refresh will commence, which should resolve the issue.

 

If the refresh fails to resolve the problem then you can use the reset feature from the same menu, however be aware that this will wipe your user data, therefore your main concern should be to try and backup your data to a USB flash drive before running this feature. In order to backup you should be able to access your files through safe mode. Some Windows features will be unavailable in safe mode but it should enable you to access your user files and copy them to an external USB device. 

 

Problem

When trying to open a Library in the File Explorer you get an error message that looks like this.

lib

Solution

  1. Open File Explorer / Windows Explorer
  2. Right click on effected libraries. (Documents, Music, Photos, Videos)
  3. Left click delete. (This will not delete the file location itself)
  4. Click Yes to confirm delete.
  5. Right click on Libraries.
  6. Left click Restore default libraries.

 

 

 

 

Description

This  is to show you different methods on how to adjust the screen brightness of your laptop, running Windows 8, Windows 8.1.

This guide does not apply to desktop PCs.

Option 1: The Charms bar

From the Desktop press “Windows + C” and click Settings or simply press “Windows + I”

Next click the “Brightness” icon.

brightnessCharm

 

 

 

 

This may also be the “screen” icon.

Screen Charm Icon

 

 

 

 

Use the slider to adjust the brightness.

 

Option 2: Power options

Left click on the “Power Options” icon

battery Icon

 

 

Located in the right hand side in the Taskbar (To the left of the clock)

taskbar

 

 

 

Then select “Adjust screen brightness”

power options

 

 

 

 

 

 

 

 

You can then adjust the screen brightness using the slider at the bottom of the window.

power options Window

 

This is a guide on how to install Microsoft Security Essentials.

Anti-Virus products are very important to help make sure that our home computers (and work) are protected against Viral threats that could lead to Machines not working or information being destroyed / stolen.

In this guide I focus on the basic install of MSE but those out there who are more familiar with anti-viral products will have your own favourite.

So let us begin.

  1. First thing to do is to download MSE.  Follow this link to download a version Compatible with the Windows version you are currently using.  Also be aware that Windows 8 has Windows Defender built in.
  2. When you have downloaded the file Double Click to run. (this is usually locate in your downloads folder.  some browsers will allow you to run from the browser by clicking “Run” or a download bar in the bottom of the browser or some other icon on the browser that allows you to click the downloaded file and run it)
  3. Click “Yes” at the prompt asking if you want to allow the application to make administrative changes.
  4. Click Next
  5. Click accept if you agree with the terms. (N.B at this point if you select disagree the setup will end)
  6. The next screen is an optional one and does not require you to participate to install. Select the option you want to select and click next.
  7. Next is about Security optimization.  If you have a firewall already active on your computer you will need to untick the top option, if not leave it ticked.  Firewalls add an extra level of security to your operating system.  Now click “Install.”
  8. Click Finish

Always remember to update your anti-virus regularly as updated definitions are what helps to protect your computer against viruses.