If you find that your Ethernet port has stopped working, it is because of a ‘silent’ update from Apple in the last week of February, which Apple have now fixed.
A kernal extension corruption
To do the following you’ll have to connect to your WiFi network….
Hold the ‘Option’ (Left Alt) key down and then click on the Apple logo in the top left of your screen.
Click on System Information, and in the left hand navigation window scroll down to Software (click on the triangle to expand it, it you have to), and then click on Installations.
It should be in alphabetical order, but if not then click on the Software Name in the right hand window. Scroll down till you find ‘Incompatible Kernal Extension Configuration Data’. There will probably be three listings from different dates. The last one should be version 3.28.2 and have a date from the 28th February onwards. If you have version 3.28.1 then you will need to update to the latest 3.28.2
Open Terminal (which is in Applications > Utilities)
Then type in the following command below exactly as you see it, followed by your admin password. You won’t see your password as it is permanently hidden, so don’t worry.
sudo softwareupdate –background
Quit Terminal and restart your computer.
Another way is to boot to Recovery Console, by holding Cmd R when booting the computer and then reinstalling your OS. The Terminal route is quicker and assumes you have access to a WiFi network to get your Ethernet working again.
Safari crashes when typing in the address bar.
Apples servers causing the problems when trying to return queries and suggestions.
On a Desktop Mac….
Open Safari > Preferences > Search > and then untick ‘Include Safari Suggestions’ in the Smart Search Field section. Close Safari, shut down the machine and restart. You can then re-enable the ‘Include Safari Suggestions’. If for some reason they are still getting search problems, then open Safari > Preferences > Privacy > and click on ‘Remove All Website Data’. Restart the machine and then Safari.
On an iOS device…..
Go into Settings > Safari > and turn off the toggle for ‘Safari Suggestions’, then restart the device.
If you don’t have any more problems, you can try turning the ‘Safari Suggestions’ back on, both on your iOS and Desktop device.
Either the caller or listener can hear an echo when a call is in progress.
This can be caused due to an incorrect setting on the Plantronics MX22 amplifier.
If you hear an echo please try the following solutions:
- If your phone’s volume is currently set to a higher setting than medium try lowering it to medium.
- If the listening volume is currently too low try increasing the volume on the amplifier.
- If the listening volume is still too low try increasing the volume on the headset.
- If the echo persists try lowering the speaking volume on the amplifier via the side dial.
- If your speaking volume is too low for your listener to hear in this position, adjust the position of the headset to ensure the microphone is two finger’s width from the corner of your mouth.
If your callers can hear an echo please try the following solution:
Try adjusting the configuration switch between each setting, The most commonly used position we find is setting 5.
When launching google chrome and searching using google on google chrome you get a lot of pop ups and other advertising happening. This happens even when there should not be any advertising.
This is commonly caused by adware on your machine.
Adware is a piece of software that is downloaded alongside another piece of software you may have willingly or unknowingly downloaded and installed)
These generally can be avoided by downloading from a manufacturer website. also by checking what tick boxes are checked during your downloads.
In this fix we detail for Google chrome browser but this also applies to other browsers.
It is best to try and uninstall these adwares as soon as possible as they will often start to pester you with pop ups no matter what you do to buy products or direct you to websites to purchase something you may not want and this can result in problems during normal internet usage.
As a way to fix the browser you can simply reset the browser.
The manual method follows:
- Press the windows key
- type CMD (No need to worry about typing into a box as this will bring up the command prompt icon)
- Hold CTRL and SHIFT and press enter.
- Click “Yes”
- Type: Attrib -R C:\Users\%UserName%\AppData\Local\Google\Chrome
- Press Enter
- Type: RD C:\Users\%UserName%\AppData\Local\Google\Chrome /Q /S
- Press Enter.
Dragon for Mac 5 stability issues with Mac OS X El Capitan
Dragon for Mac 5 is not fully stable with the new Mac OS X El Capitan
Update Dragon for Mac 5 to Dragon for Mac 5.0.2 Build 13623
This update addresses the following issues:
- issues affecting commands for customers who have upgraded from Dragon Dictate for Mac version 4
It also includes fixes that were previously released in Dragon for Mac 5.0.1
These fixes included:
- Compatibility with OS X El Capitan
- Overlapping text in the Status Window
- Displaying an incomplete list of correction choices
- Correction appears blank or flashes choices quickly
- Internal errors when creating or upgrading a profile
- Commands are read-only for Australia, New Zealand, India, and Singapore profiles
- Issues using bullet lists
- Readability of text situated in the Info area of the Status Window
- Stability improvements switching between Transcription and Dictation
- Issues with keyboard shortcuts