Welcome We are one of the world's most popular and free resources for Mac, Windows and Assistive Technology.

Our knowledge base covers fixes, easy to follow instructions and tips for every day and speciality equipment and software.

You can find solutions by using our search function or the categories side bar.

Windows 8

Windows 8
Windows 8 has been released! See what you need to know in our Starter Guide.


When trying to define a word in Word 2013 you get the error massage: “Sorry, there are no dictionaries available for this language”


Word 2013 does not have a dictionary installed by default.


Install a third party dictionary from the Microsoft store; you can do this by following the instructions below:

  1. Open Word 2013
  2. Click Insert
  3. Click Store
  4. Search for  ”Word Dictionary” in the search box
  5. Chose an appropriate dictionary software
  6. Install the dictionary software
22 Aug

Adding a separator page to your printer

[Leave a comment]

Adding a separator page is a useful feature if you would like to separate each print job you send to your printer. It can also be useful if you have multiple users that have access to the same printer as this states who has sent the document to the printer and gives a date and time of when this was sent.


  1. Open Control Panel and navigate to Devices and Printers
  2. Right-click on the printer and select Printer properties
  3. In the advanced tab, select Separator Page, then browse to select the local copy of the separator page file. Click open, and click OK.


In applications such as Texthelp Read&Write where a text to speech platform is used (an application that reads the screen),  The audio is either not audible or is able to be heard from an incorrect audio source (headset instead of speakers or vice-versa).


Some text to speech application use built in text to speech engines and speech application programming interface (SAPI), This application can be placed on a specific audio device.


Select the audio device you want the speech to come from manual; To do this follow the instructions below:

Windows XP

  1. press “Windows + R” type control and click OK.
  2. On the left hand side click switch to classic view.
  3. Find the “Speech” icon and open it.
  4. At the bottom of the window click the “Audio output…” button.
  5. Make sure the correct device is selected (this may be the default or you may want to set it to a specific device).
  6. Click OK.

Windows Vista,7 and 8/8.1

  1. Press “Windows + R” type control and click OK.
  2. On the top right change the “view by” to large or small icons.
  3. Find the “Speech” icon and open it.
  4. At the bottom of the window click the “Advanced” button.
  5. Make sure the correct device is selected (this may be the default or you may want to set it to a specific device).
  6. Click OK.


When something goes wrong with your Apple Mac it will stem from either a hardware (component) problem or a software (program) related problem.

If you are experiencing hardware problems with your Apple Mac then you will need to seek an Apple authorised repair centre and provided your device is still within its warranty period it will be repaired free of charge.

Your Apple Mac battery is considered a hardware component and as such will be covered, to an extent, under your Apple warranty. However, this depends on the age and model of your machine and the amount of charge cycles that it has consumed.

Apple state the following:

“Batteries have a limited amount of charge cycles before they are considered to be consumed. Once consumed, a replacement battery is recommended. You can use your battery after it reaches its maximum cycle count, but you may notice a reduction in your battery life. For optimal performance, replace your battery when you reach the maximum cycle count.” (support.apple.com/kb/HT1519)

In short,  an Apple Mac battery is covered so long as it has not exceeded the charge cycle allowance for that model.

The following link shows the cycle count limits for Apple computers before the battery is considered consumed:



To check whether or not your battery is within the charge cycle allowance and therefore eligible for warranty replacement then first consult the table above to determine the allowance for your model.

  1. To determine the model of your Apple Mac device click on the Apple logo in the top left corner of your Mac and click on “About this Mac”
  2. Now click on the “More info…” button at the bottom of the window
  3. This will display useful information including the Model and version of Mac product that you own.
In the image below you can see that it is a 13″ Macbook Pro (Mid 2009).

Screen Shot 2014-08-14 at 17.18.27


4.  Finally to check the charge cycle count for your machine, click on the “System Report” button at the bottom of the window shown directly above.

5. You will find the charge cycle count in the “Hardware” section under the power heading.

Screen Shot 2014-08-14 at 17.12.10

As you can see this machine has consumed 929 charge cycles and is therefore nearing the 1000 charge cycle allowance for this model.



When your website attempts to load the jQuery Cookie plugin (jquery.cookie.js), you get the HTTP Error 406 – Not Acceptable.

If you try and load the file direct in your browser, you may see the following error:

“Not Acceptable

An appropriate representation of the requested resource /jquery.cookie.js could not be found on this server.”


Your web server is running ModSecurity (also known as mod_security). By default, this blocks filenames that contain the text “.cookie”.


Rename the jquery.cookie.js file to something else like jquery_cookie.js and then update any files which call it to reflect the new filename.