Most problems with Word can be fixed by resetting it:
- Close Microsoft Word.
- Click the Start button (Windows XP users should then click Run).
- Type regedit and press Enter.
- Navigate to:
HKEY_CURRENT_USER -> Software -> Microsoft -> Office -> 14 -> Word.
(The number 14 could be different depending on your version of Office) - Double click on the Word folder.
- Right click on the Data folder and click Delete.
- Close the Registry Editor.
- Try using Microsoft Word again.


Thank you! It was driving me mad!