Reset Canon Printer ink absorber

Resetting the waste ink absorber on a Canon printer can resolve some error codes that appear when turning it on.

  1. Make sure the printer is turned off.
  2. Press and hold the Resume button (triangle inside a circle).
  3. Whilst it is held down, hold down the Power button. The green led light should come on.
  4. Keep the Power button held down. Release the Resume button and then press it twice. The light should go amber, then green again.
  5. Release the Power button.
  6. Press the Resume button four times and then press the Power button straight after to confirm the selected action (Reset Counter Absorber).
  7. Turn off the printer and then turn it on again

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      • Hi,

        If your printer will not power on then I advise checking the power cable to see if its properly connected or could possibly be faulty.

    • It worked for my MP510 ! What a scam of a thing! Why don’t they put useful information like this in the owners manual instead of all the nonsense in there? Thank you!!

  1. Thanks, Carl. I had to try the procedure for three/four times, but then it worked. Great!
    Regards, Dolph.

  2. 6C10 error code: Tried this eight times, still unable to print. Manual is not helpful as it reiterates what the error code screen says.
    Thank you anyway for the suggestion. Will keep looking for an answer.

  3. its too early my mom wake me up to print some paper then this error 5100 appeared, it really p**s me off, then i tried to search for a solution, i found someone like you which is very helpful. thank you..best regards

  4. Gracias, estuve probando para corregir el error 5100 varias veces y al final lo logre claro con la ayuda de estos consejos, eternemente agradecido, juan de MorĂ³n,.

  5. I tried it several times but ik keeps saying Idle after executing point 6. Could you help me with this?
    Thanks!

  6. I have a Canon S 400 printer that is 11 years old. I tried you advice to reset the code about 4 times and it seemed to work, The repair center wanted $ 25.00 just to reset the codes. Thanks you saved me some money.

  7. Got this error after cleaning the print head, took about 6 attempts using your method but it now works beautifully and I have solved the print quality problem too.

    Thanks – this whole process saved alot of money.

  8. Hi, It didnt Work on the IP4700…Made wonders on the MP160, worked on that model but some how its not on the IP4700….cud you be more specific on timing after the part u let go both buttons before Pressing the resume button for 4 times

    Thank in advance,

    Ricky

  9. Wat een opluchting!! Na 5x het bovenstaande gedaan te hebben, waarbij ook een paar keer de melding IDLE, doet de printer het weer. Thanx

  10. I also encounter 6C10 when printing from my MP988. However, I tried this procedure but the printer seems to behaviour differently. The LCD screen said that I’ve entered the “Service Mode” and show a status of ‘idle”. What should I do? Tks

  11. Thank you very much. This works very good!

    But the error keeps coming back. So I have to do this procedure frequently.

  12. A few weeks ago, I had the error 6C10, I did your solution, it works then, now at the moment again the error 6c10, but it won’t works…. Help!!! I did it a several times, but it won’t work. Do you have an another solution for it?

  13. Hi all. I have an iP4600 and this fix worked for me for a while but I let my printer sit idle for about an hour and then I got the same error code 6C10. I finally got it working again but it was a lot more difficult than it was the first time.

    I’m thinking that I will have to eventually open the box and clean the ink pads. I found this manual for an iP4700.
    http://www.grumpymiddleagedman.co.uk/wp-content/uploads/downloads/2011/10/ip4700-ssm.pdf
    It has pictures to show how to take it apart and it looks similar to mine so I think I can get it done.
    There is also a link to an exe file for the Service Tool
    http://www.grumpymiddleagedman.co.uk/2011/06/09/download-canon-ip4600-service-tool/
    but it is a windows utility and I have a Mac running osX.

    So, my question is, would this simple fix work after opening the box or would I definitely need the service tool app?

    Thanks a bunch!

  14. Thank you !!!!! this has been an on going thing with my printer, very frustrating, I have now printed these steps for quick reference.

  15. Mark and I have the same problem,,,,,entered the Service Mode and status is Idle. Any help here would be appreciated. MX860

  16. please help me my printer got error ink 5b00.. i resset after it blink its appeared number how can i reset that.. thanks

  17. Wow, this actually worked! It took me several tries, but I think it had to do with the number of times I tried to print through the error. I’m getting a 5-blink on the amber light, so now it’s a different error, but at least I fixed the first one.

  18. i need the reset for canon pixma ip7240 please help I have crawled all internet in vain for a working solution it seems like this model is not popular or I am the first to receive such a problem help please

      • Hello Anonymous,

        We do not have any form of hardware or software that resets Canon printers you will need to follow the steps provided.
        If these steps do not work you will need to take the printer to an authorised Canon repair engineer.

  19. Thanks… still working on IP4700

    Total crap though, that this workaround seems necessary.
    No more Canon after this failure printer, sometimes it’s self-cleaning right if I want to print something, and it’s buzzing around for like 3-5 minutes, before ANYTHING comes out! Total non-sense.

  20. Thank you for clear, working instructions! They worked better than the advice I received from professional support group.

  21. I did try several times but the error 6C10 still appears when trying to print. It is happening with all the computers at home WIFI.

    Greatly appreciate any help or suggestions.

    Thank you,
    Lou

  22. I tried this about a dozen times on my MG6120 printer but unfortunately it didn’t work. Any other ideas on how to address Error 6A81? Thanks.

  23. Could some one please help me with code 5B02 or as displayed on LED P07 on my Canon MG3160, thank you, I have tried as above but unfortunately this doesnt work, would any one have any other suggestions, thankyou

    • Hello Pavan, Unfortunately the P10 error is caused by a faulty cartridge, this will require the faulty cartridge to be replaced.

  24. Non funziona, ho provato almeno 10 volte (stampante MG5250). Dopo la procedura, apparentemente si toglie la schermata di errore ma la stampante non funziona (la copia si blocca) e se spengo la stampante poi non si riaccende. E’ necessario togliere il cavo di alimentazione per 5 minuti per poterla riaccendere, ma l’errore torna nuovamente. Come mai?

  25. In a homework meltdown situation. My Son came to me and said the printer is broken with a code 5100. With all of the end of the year school assignments, I went into panic mode and googled the code. Carl came to the rescue. I followed his easy steps and had it reset immediately. No computer degree or tools needed. Thanks Carl…you must kids. Sincerely, a Thankful Mom.

  26. i doesn’t work in my canon pixma mp230. i can’t even use my scanner . the orange light is always blinking. any help?

    • Unfortunately if the above fix has not worked in this scenario you will need to contact your local canon repair centre to have your printer repaired.

  27. I have a canon prnter mg5340 whch ink absorber error became full how can i rest it?please help….

  28. Thanks for this. Extremely irritating that my printer gives this error often, but after 3/4/20 attempts, it saves me the trip to the repair shop and money.

  29. Just stopped printing for no reason, paper would feed, and make all the right noises but nothing was actually printed.
    Came across this post, which wasn’t easy to find, and like many others on here had to persevere many times but it was a success. MANY THANKS!!

  30. I have a Canon MP560 received error mssg 6C10. Tried cleaning the ink pads several times and even did the reset thing like three times. Nothing seems to be working. Printer is about 3/4 yrs old, should I try the effort or just buy a new one? Ink cartridges are still full :(

    • If this solution has not worked for you then you will need to get it repaired or replaced.

    • Good luck Eva with getting any response/assistance. I have heard nothing and think the same as you. Perhaps buy a new printer but like you, I have brand new ink cartridges as well. Oh well, it seems we may as well cut our losses and buy a new printer!

      Cheers,
      Retty :)

  31. A Canon MG2100 series has no “Resume” button. The button with triangle inside a circle is marked “Stop/Reset”. When I press this down as instructed and then push “Power”, I get no green led light. Suggestions? Thanks for any help.

    • Hi Matt,

      If you can I would refer to the manual but I know in other models the resume button can be the green diamond.

  32. Fantastic! I’ve been getting the ‘alert’ that the Printer Ink Absorber has been almost full for about a year now. It finally told me it WAS full and that I’d have to contact a Canon provider. I thought my old i455 was ready for the scrap heap. I followed your instructions and VOILA! It worked! Many thanks, Carl!