When trying to scan wirelessly with a Canon Multifunction printer / scanner in MP Navigator, you get the following error:
“Cannot communicate with scanner.
Cable may be disconnected or scanner may be turned off.
Scanner driver will be closed.
The incorrect driver is selected in MP Navigator.
- In MP Navigator, click the Preferences button (top or bottom right corner).
- Make sure the first tab is selected.
- In the dropdown containing your scanner there should be more than one item. Change it to a scanner with a similar name to what is currently selected. This should be the wireless driver.
- Click OK and try scanning again.