Problem
On your computer, your browser homepage shows content from “Genieo” and you wish to remove it. You may have installed this accidentally.
Solution
- Go to your Applications folder.
- Run the “Uninstall Genieo” application.
- If it is not there, then Download the uninstaller and run it.
- Click Yes to confirm uninstall.
- Another message will appear. Click OK. You can then ignore the survey that may appear.
- In Safari, on the top menu go to Safari -> Preferences.
- Click the General tab at the top (if it is not already selected.
- Next to “Homepage”, type in your preferred website (e.g. http://www.apple.com)
- Click the Extensions tab at the top.
- If it is not there, then you can skip to the last step.
- In the left column, click on My Personal Homepage (name may be truncated).
- Once again, if you don’t see it then you can skip to the last step.
- Then to the right of it, click the Uninstall button.
- Click the Uninstall button to confirm.
- Restart the computer.
If you still experience problems, try downloading and running this uninstaller:
Uninstall Genieo (dmg)
78 Responses to Remove Genieo on Mac
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WORKED GREAT ! ( my homepage is that of GOOGLE )
For sure! Genieo does work great. I’m surprised by some of these comments – I mean I found this to be a really positive development in the software world. Lol – don’t hate the playa – hate the game
Genieo works – hands down the best for me so far… Have a great day McD of Clifford Fame 
my computer is not compatible with the java version that genieo uses so it wont work for me, I just want to remove the stupid error message that pops up every time i start my computer!
The worst thing I ever put on my computer. I ended up just wiping the computer because every time I thought it was gone, a pop up would appear. HATE it. This is the only download I couldn’t get rid of on my Mac. Usually you just delete it and it’s gone. But this crap was a huge pain to remove.
App-Delete will totally remove any app and associated files.
thanks a lot for the help here.
Phew! Thanks, appreciate your help!
IT WORKEEEDD FINALLY THANKKKS
I’ve been using Genieo for a while – would never think of deleting it from my Mac. It works like a charm! My message is this: read up about Genieo – try it before you deny it
It really works well guys 
I hated it. Constant pop ups and when I thought I had finally deleted it, I would get another pop up. I finally had my Mac wiped to make sure it was gone for good. WHy would a company want to be considered a pain in the butt – like an ex-lover who just won’t get the hint???
.. now I’m stuck with the ‘ uninstall genieo’ icon. it won’t respond to anything I do.
Feel like dumping my mac.. accidentally downloading this crap was the worst mistake i ever made.
Can anyone help?
What do you do if the “My Personal Homepage” does not show up in the left column??
If it is not there then you can ignore that step and any others that come after it.
I cant uninstall it from the part where you have 2 go to the extensions
If it is not there then don’t worry, as you’ve done all you need to do.
it wont let me download and i cant find uninstaller
There is a download link in the article.
This does not remove the Genieo interception of Google searches on Firefox.
These instructions apply for Safari. In your case, I would reset Firefox.
When option+clicking on the Firefox icon, Firefox has to be not running in order to get the Reset Firefox option. Also, it took a long time to reset – over 10 minutes – so don’t panic. But, finally, IT WORKED! No more genieo. THank you!!!
Can you please put a secreensot where “My presonal Homepage” is?
Pleaaaase because I couldn’t find it, can you clarify more? because I just uninstalled the Genieo and I still when I type anything in the search engine field it takes me to Genieo search.T^T
If you are using the Google search field on our browser it will take you to Google through a Genieo proxy. This compromises your privacy and slows down the search, so you certainly do not want this to happen.
If you have already uninstalled Genieo, then the redirect is happening because your browser still has a link to the Genieo proxy. There should be a little down arrow (triangular in shape) next to the logo on your search field. Select this to get a roll down dialogue menu from which you can see the links. You can change the default like and delete the links you will not use in the future.
FINALLY. After a month of trying to delete this pain in the A** spyware, this recommendation finally worked. THANK YOU!
Thank you, I had uninstalled all other aspects of the Genieo program, but the Genieo proxy in the Google browser… That was the finally straw that almost broke me, I can breathe a sigh of relief.
Sorry for this, but I’m not too expert in mac but I love it, and I need the help.T^T
I have attached a link to an image, so that you tell me whether this is the arrow that you meant or not.
http://img815.imageshack.us/img815/5747/thisx.png
And if you see the picture you will see that when I type anything in the field it appears like this “Genieo”
I’m pretty sure that is the arrow which Benjamin was referring to.
But there is no links inside it!
There is only the search history, clear search history, and the search engines options! X______X
Those are the links. There should also be an option to manage the links. It might be called “manage search engines” or “search engine options” or similar. This will enable you to remove and to add search engines.
That is the one.
So what should I do next? because I told you what I find in that dialog, there is no links!
I would try resetting Safari.
its not working!! every time i open a new tab in safari it always takes me straight to the genieo search. Ive changed my homepage back to goole and reset safari and nothings working! can you help?
From the screen shot you supplied, it is apparent that you have not uninstalled Genieo. Read the instructions above, and uninstall Genieo first, then restart your computer (often some residual cleaning up occurs in this step) and then reset your browser.
Thaaanks a lot to you and the writer, thanks Rossen for your patient and the time you spent with me, I just knew the problem, all what I needed was just restarting my mac, I did, and it disappear! Wow, magic hah! It was really annoying me, thank a lot again. Kind regards.
No problem, I have now added a restart as the last step.
Thanks! It worked perfectly.
love this im so happy i got my google back thank you
This morning I downloaded Genieo, the link was sent from a person I was receiving images from. All day my Mac has behaved badly and eventually the screen turned blue. I have been able to restart my computer, I searched the Net and downloaded the unistall software. Ran the unistall but did not complete the process from points 4 above before restarting my computer. Now i have a computer that just sits in the white screen doing nothing. Please help!!!!!!!
Try repairing disk errors.
from Safari menu go to Preferences then General tab, and click on the right side tab before Advanced and in homepage type http://www.apple.com and restart
thank you!!!
A decade of MAC use and this genieo program is the only infection – even their own uninstall program doesn’t work- NO response after multiple HELP pleads to email on Contact Us site—tell everyone how bad this program and company is– spread the word- warn friends!- tell your government too!
Thanks so much it worked great!! I was stressing out and thought that I would have to bring my iMac to the apple store. But thanks to this. It worked wounderful. Thank you do much:-)
awesome thanks!
Gracias, ya me tenía un poco desesperado ese virus de mierda.
Brilliant, I can’t thank you enough. Your instructions worked perfectly. Genieo had made my MacBook Pro crash and freeze and behave in a very peculiar fashion. Hopefully that’s all fixed now! Genieo is an absolute menace!
Thank you!!!
Thanks!!!
This steps really works great! thank you so much!!!
If your’re still getting intercepted by Genieo, then click the little arrow. Switch from Google to Yahoo or Bing and then switch back to your preferred browser. That should fix the problem.
now that worked! thanks. I thought I’d be stuck with genieo search engine forever
Thanks !
I didn’t know how to get rid of it.
Jurgen
Thanks so much it was driving me crazy.
I have safari. It said that I uninstalled successfully, but it still redirects me to genieo when I try to use my google search engine. Any ideas on a viable step 2?
Reset Safari.
I dont have my personal homepage and the uninstall button in my extension… plss help i really need it so bad.
another thing, how to delete the’ genieo’ in my firefox and google chromes? PLS. HELP!!! I need proper explanation so that i can unstand it.!!!
THAAANK YOUUUU! Phew! This worked like magic.
THANK YOU!!! What a nightmare this program is. The kids accidentally installed this on my computer. What a pain to figure out what it is & how to get rid of it!
Thank you all for the instructions. GENIEO IS a NIGHTMARE!
Thanks for the tip. Genieo was a little annoying.
SUCCESS finally: I uninstalled it by Searching (control Find) for Genieo and trashing what came up. Emptied trash and now my browser doesn’t show it anymore. Originally I followed uninstall directions and restarted computer, but that didn’t work.
Oh, you will also have to change the Homepage in Preferences of browsers if it wasn’t done before you tried to uninstall Genieo.
thanks this is the best advice on removing this annoying spyware, just a quick question, is it wise for me to change all passwords or will the be ok, i do all my business & personnel banking on my Mac, & dont want to be hacked because of this spyware?
You can do but its not needed as this software is not known to be any form of spyware or malware. It just uses the cookies left on your machine by default to create a personalised page for your web browser.
It worked! Was so desperate about this i almost have to carry my mac back to supplier for help. Thank you!
I used the Uninstall Genieo to uninstall the application, however, now I cannot the Firefox header on my Macbook Pro. When I search for “Genieo” nothing appears — anywhere! I restarted my computer after the uninstall, but clearly something has not been removed because my app icons are not popping up from the deck as they usually do and although Firefox appears to be open and operating, I cannot access the Firefox preferences.
I would really appreciate some help with this. I want this removed IMMEDIATELY!
The only thing we can suggest is to try the steps in this post: http://www.fixkb.com/2012/10/how-to-run-single-user-mode-to-fix-start-up-issues.html and if all else fails it may have corrupted your OS X so a reinstall may be needed.
Hope that helps.
Previously, I reported on how (Mac Lion) I had removed the damn geneio default for searching. But highly p***** off I had written Geneio directly asking how to remove their “virus.” They replied:
Firefox preferences or cmd+coma key will open the relevant menu
or
http://eula.mindspark.com/reset-homepage-default-search-settings/
Thank you all the advices that were very helpful. Thank you.
I had Geneio installed and it after initially seeming fine, it appeared to cause not end of problems with my browsers (I use chrome mainly, and firefox sometimes). My macbook pro seemed to be slow and buggy too. I uninstalled Genieo and it was like a dose of antibiotics had rid my computer of all ailments – like a completely different machine. Thanks!
I accidentally tried to install this horrible program however it would not install because it requires a version of java that is not compatible with my os 10.5.8 the only way to get rid of it was to trash it. The un-installer would not run on my computer, in fact genieo was never installed. Now every time I turn on my computer this error message shows up stating “Cannot launch “Genieo” No compatible version of Java 1.6+ is available.” It wont go away! How do I get rid of this error message?
I’ve added a new uninstaller to the original post. Please try that.
This worked… I couldn’t delete that damn application for nothing! Thank you soooooooo much!
The only reason why I wanted to uninstall Genieo was the small News Update window appearing on the right top corner of the screen. As I use my MacBook mainly for my research work, I am very annoyed by the contents of the News Update that are totally unrelated to my work or any of the items I searched on line. So I followed the instructions you’ve given and I believe I have successfully unistalled Genieo and reset the homepage of both Safari and Chrome. But this update window still appears. I finally decided to ignore it, then it disappears in a minute or so. But it comes back again and again. Please tell me how to stop the News Update window appearing. It is most annoying.
Try downloading and running this installer: http://download.genieo.com/misc/Uninstall+Genieo.dmg
Thank you so much! It worked!
thanks much it worked…