If you forgets your password that you set for your Kaspersky product it can prevent you from changing settings in the program. You can remove the password by following these instructions:
- Boot into Safe Mode.
- Press the Windows Key + R
Type regedit and press ENTER.
- 32 Bit Users: Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\protected\AVP8\settings
64 Bit users: Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\protected\AVP8\settings
- Double click on EnablePswrdProtect and change the value to 0.
- Double click on OPEP and make it a blank value.
- Restart your computer.
(In this example it says AVP8. On your computer it may be AVP9 or another number)